You've Got Questions, We've Got Answers.
What are the hours of operation for the Alister Oak Hill leasing office in Austin, TX?
The leasing office hours are Mon - Fri 9 AM - 6 PM, Sat 10 AM - 5 PM, and closed on Sunday.
What floor plans are available at the Alister Oak Hill apartments in Austin?
Alister Oak Hill offers an array of 1-, 2-, and 3-bedroom apartment homes options available.
Are pets allowed at Alister Oak Hill? What are the pet fees, rules, and restrictions at the Austin apartment homes?
We love your furry companions and welcome up to two per apartment home. There is a pet fee of $300 per animal and a $300 pet deposit per animal along with $20 per month per pet rent. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum.
Does Alister Oak Hill in Austin, TX have gated access? How do you enter the gate as a resident? How do guests enter the gate?
Our community offers gated access. Each resident receives a code to enter the gate.
Is there a parking garage available at Alister Oak Hill in TX?
We have a controlled-access parking garage at Alister Oak Hill.
How does a resident of Alister Oak Hill get a parking spot?
Alister Oak Hill has your car covered with attached garage options for $140/month or covered parking for $35 per month.
Are there guest parking spots available at the Austin homes?
We offer guest parking spots throughout the community, available on a first-come, first-served basis.
How do I submit regular and after-hours maintenance requests at Alister Oak Hill?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
Does Alister Oak Hill have courtesy patrol?
We offer courtesy patrol at Alister Oak Hill.
How do residents receive packages at Alister Oak Hill?
Packages are maintained through Fetch.
Do the Alister Oak Hill apartments offer a valet trash service? Is there a recycling service offered?
We provide recycling services for our residents. Recyling and trash are done through Valet Waste. There is also composting available by the community's dumpster bins.
When were the Alister Oak Hill 1-, 2-, and 3-bedroom apartments in Austin, TX built?
The community was built in 2010.
Has Alister Oak Hill in Austin, TX been renovated?
Alister Oak Hill proudly started renovations in 2022.
What is the smoking policy at Alister Oak Hill?
At Alister Oak Hill, we are a 100% smoke-free community.
Do the apartments have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
What kind of appliances do the Alister Oak Hill kitchens have?
Our Austin, TX apartment homes offer ENERGY STAR® stainless steel appliances.
Do the Alister Oak Hill apartments have full-size in-home washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What type of countertops do the homes have?
The kitchens at Alister Oak Hill feature granite countertops.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine.
Do the kitchen sinks at Alister Oak Hill have a garbage disposal?
Every stainless steel single-basin kitchen sink at Alister Oak Hill comes equipped with a garbage disposal.
Do the apartments have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring is available in the 1-, 2-, and 3-bedroom homes?
Every 1-, 2-, and 3-bedroom home at Alister Oak Hill features wood Style plank flooring in common areas and plush carpet in bedroom only.
Do the 1-, 2-, and 3-bedroom apartments at Alister Oak Hill have balconies or patios?
Our apartment homes offer a private balcony, patio, or a fenced private yard in select homes.
Are the apartment homes at Alister Oak Hill wired for WiFi? Is Wi-Fi included with my rent payment?
The apartment homes at Alister Oak Hill are wired for Wi-Fi upon move-in. The Wi-Fi for your home is not included in the monthly rent payment.
Do the apartments in TX have keyless entry? Do they have smart features?
At Alister Oak Hill our apartment homes feature smart home technology with a programmable thermostat.
Is there a community pool at Alister Oak Hill? What are the hours of operation? What time of the year is the pool open?
At Alister Oak Hill, we proudly offer a pool open from 10 AM to 10 PM year-round.
Is there a fitness center? What are the hours of operation?
Alister Oak Hill offers a 24-hour community fitness center.
Is there a clubhouse at Alister Oak Hill in Austin, TX? What are the hours of operation?
The Alister Oak Hill clubhouse is open Monday - Friday 9 AM - 6 PM, Saturday from 10 AM - 5 PM, and is closed on Sunday.
Is there a pet park at Alister Oak Hill? Is there a pet spa? What are the hours of operation?
We love your furry friends at Alister Oak Hill and offer a pet park open for residents 24/7.
Is there a playground at Alister Oak Hill? What are the hours of operation?
Our community offers a playground that is open 24/7.
Is there a community grilling station?
We proudly offer a community grilling station at Alister Oak Hill for our residents to enjoy.
Are there coworking stations available? What are the hours of operation?
Our residents can utilize our coworking spaces in our clubhouse at their convenience during office hours.
What kind of tours do you offer for the 1-, 2-, and 3-bedroom apartment homes at Alister Oak Hill?
We provide options for in-person tours, self-guided tours, and virtual tours. Schedule the tour that suits your needs best today!
What lease terms are available at Alister Oak Hill?
Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.
Are utilities included in the rent payment?
Utilities are not included in the rent payment at Alister Oak Hill.
Is renter's insurance required for the 1-, 2-, and 3-bedroom apartment homes at Alister Oak Hill?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.
How do I apply to rent one of the 1-, 2-, and 3-bedroom apartment homes at Alister Oak Hill in Austin?
You can apply by clicking here.
How much is the deposit at Alister Oak Hill? What additional fees do I need to be aware of when renting a home?
At Alister Oak Hill there are one-time fees that include an application fee of $60 per applicant, an admin fee of $175, and a pet fee of $300 per pet. There are monthly fees including $5 for pest control, $25 for Valet Waste, $25 for Fetch, and $20 pet rent per pet.
Do you accept Section 8 vouchers?
We do not accept Section 8 vouchers at this time.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
When is rent due each month at Alister Oak Hill in TX?
Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.
Can the apartment homes at Alister Oak Hill in TX be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!